Links for How to Start a Call Center

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Contact info@StartACallCenter.com

Resources:

Call Center Buyer's Guide (from Connections Magazine)

The Small Business Tech (important technical information)

Associations:

ATA (American of Teleservices Association)

CAM-X (Canadian Call Management Association)

CCNG (Call Center Network Group)

Publications:

Connections Magazine (for teleservice agencies and outsource call centers)

AnswerStat magazine (for medical and hospital-based call centers)

Miscellaneous:

Peter DeHaan's blog for comments and commentary

My Article Archive for more articles written by qualified authors, experts in their field

How to Start An Answering Service (how to start an answering service)

Find An Answering Service (search for an answering service)

Find A Teleservice Agency (search for a call center)